Privacy Policy FB777 – Your Data Protection

1Introduction & Policy Scope

Welcome to the fb777 Privacy Policy. This document constitutes a legally binding agreement between you as a platform user and fb777 as the data controller. By registering for or using any part of the fb777 platform, you are deemed to have read, understood, and agreed to all terms contained in this Privacy Policy.

This Privacy Policy applies to all personal information collected through the official FB777 website, the FB777 mobile app, and any written or digital communications between you and the FB777 team. The scope of this document covers all registered users, website visitors, and any individuals who interact with our platform in any capacity.

FB777 acts as the data controller responsible under Malaysia's Personal Data Protection Act (PDPA) 2010. We are committed to processing your personal data transparently, fairly, and solely for legitimate purposes. If you disagree with any part of this Privacy Policy, we recommend that you discontinue use of the FB777 platform and contact our support team for assistance with account closure.

2Types of Data We Collect

FB777 collects various categories of personal information when you register and use our platform. This data collection is necessary to enable us to provide a secure, efficient service that meets legal requirements. Below is a summary of the data we collect:

We do not collect information considered sensitive under Malaysia's PDPA, such as health data, genetic information, political views, or religious beliefs, except where required by specific legal obligations and with your explicit consent.

3How We Use Your Data

All personal data collected by fb777 is used solely for legitimate, stated purposes. We do not process your data beyond the scope of the purposes disclosed. The following are the primary purposes for which your personal data is used:

• Account Management: To create, verify, maintain, and protect your player account on the fb777 platform.
• Transaction Processing: To process deposits, withdrawals, and all financial transactions you conduct through the platform securely and accurately.
• Identity Verification (KYC): To comply with anti-money laundering (AML) legal requirements and the minimum age verification of 18 years for all players.
• Platform Security: To detect, investigate, and prevent fraud, hacking, account abuse, and any illegal activity that could harm other players or the platform.
• Customer Support: To enable our support team to resolve your inquiries, complaints, and technical issues efficiently and effectively.
• Service Improvement: To analyze usage patterns in aggregate for developing new features, improving the platform interface, and enhancing the overall player experience.
• Marketing Communications: To send promotions, bonus offers, and platform updates — only to players who have given consent to receive marketing communications.
• Legal Compliance: To fulfill reporting obligations to regulatory bodies, law enforcement authorities, and government agencies as required by law.

4Data Sharing with Third Parties

FB777 does not sell, rent, or disclose your personal data to third parties for commercial purposes without your explicit consent. However, in the course of operating the platform, there are certain situations where data may need to be shared with the following parties:

• Payment Service Providers: FPX, DuitNow, Touch 'n Go eWallet, Maybank, CIMB, and USDT providers require minimal transaction information to process payments securely. All these providers are bound by strict data protection agreements.
• Game Providers: Game software providers that supply slots, Live Casino, and betting products to fb777 may receive session data necessary for game operations. This data is limited to what is strictly required.
• Identity Verification Service Providers: Authorised third parties that carry out KYC checks and identity document verification on behalf of fb777. All such providers hold internationally recognised data security certifications.
• Legal Authorities: Personal information may be disclosed to the police, courts, or regulatory agencies when required by Malaysian law or a valid court order.
• Professional Advisors: Auditors, lawyers, and security consultants bound by strict professional confidentiality obligations.

5Data Security & Protection

The security of your personal data is fb777's top priority. We continuously invest in the latest security infrastructure to ensure your information remains fully protected at all times. The following are the technical and organisational measures we have implemented:

• Data Encryption in Transit: All communications between your device and the fb777 servers are secured by TLS 1.3 protocol with AES-256 encryption. This means any data transmitted — including login credentials and financial details — cannot be read by unauthorized parties, even if intercepted.
• Data Encryption at Rest: Sensitive data such as passwords and financial information is stored in an encrypted format that cannot be decrypted without the correct key. Passwords use one-way hashing with salting for additional protection.
• Two-Factor Authentication (2FA): FB777 offers a 2FA feature that adds an extra layer of security to your account. Even if someone knows your password, they still cannot log in without the verification code sent to your device.
• 24/7 Security Monitoring: The fb777 security team monitors our systems around the clock to detect any unusual activity, intrusion attempts, or suspicious access patterns in real time.
• Regular Penetration Testing: We conduct regular security testing involving independent cybersecurity experts to identify and remediate any vulnerabilities in our systems before they can be exploited.
• Scheduled Data Backups: Critical data is automatically backed up to secure, geographically separate locations to ensure service continuity and data recovery in the event of a system failure.

While fb777 takes all reasonable precautions to protect your data, no security system in the world can guarantee 100% absolute protection. In the event of a security incident involving your personal data, fb777 is committed to notifying you in a timely manner in accordance with applicable legal requirements.

6Cookies & Tracking Technologies

The fb777 platform uses cookies and similar tracking technologies to enhance user experience, ensure account security, and analyze platform performance. Cookies are small text files stored on your device when you visit our website.

• Essential Cookies: Required for core platform functions such as login verification, session security, and language preferences. These cookies cannot be disabled as they ensure the platform operates correctly.
• Performance Cookies: Collects information about how you use the platform — such as the most frequently visited pages and response times — to help us improve platform speed and stability.
• Functional Cookies: Saves your personal preferences such as display settings and favourite game selections so you do not need to reset them each time you log in.
• Analytical Cookies: Helps us understand aggregate user behaviour to make better business decisions. This data contains no personally identifiable information.

You can control or block cookies through your web browser settings. However, disabling certain cookies may affect the functionality of the FB777 platform and your overall user experience. We recommend keeping essential cookies enabled to ensure your account security is maintained.

7Your Rights as a Player

Under Malaysia's PDPA and international best privacy practices, you as an FB777 player have the following rights regarding your personal data. FB777 is committed to facilitating the exercise of these rights within a reasonable timeframe:

8Data Retention & Deletion

FB777 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by law. Retention periods depend on the type of data and applicable legal requirements:

• Active Account Data: Retained for the duration your account is active and for up to 7 years after account closure to fulfil audit and legal compliance requirements.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with anti-money laundering legislation and applicable tax requirements in Malaysia.
• Security Logs: Retained for 12 months for the purposes of security incident investigation and fraud detection.
• Support Communication Data: Records of interactions with the support team are retained for 3 years for quality control purposes and historical reference.
• Marketing Data: Retained until you withdraw consent to receive marketing communications. Following withdrawal of consent, marketing data is deleted within 30 days.

Once the retention period expires, your personal data will be securely deleted or anonymized using methods that ensure the data cannot be recovered or reused by any party.

9Changes to the Privacy Policy

FB777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our business practices, new legal requirements, or technological developments. Any material changes will be communicated to players through the following means:

• In-platform notifications via fb777's internal messaging system
• Notification email sent to your registered email address
• Update the "Last Updated" date shown at the top of this document
• Prominent banner notices on the platform's home page

Continued use of the fb777 platform after any changes take effect constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes made, you have the right to discontinue use of the platform and close your account.

10Contact Us

If you have any questions, concerns, or wish to exercise your privacy rights, the fb777 Data Protection Officer (DPO) team is ready to assist you. You can reach us through the following official support channels:

• 24/7 Live Chat available directly within the fb777 platform
• Support email: [email protected]
• Support ticket system in the Help section of the platform

We are committed to responding to all privacy-related enquiries within 3 business days. For more complex requests such as data deletion or data portability, the process may take up to 30 business days depending on the complexity of the request.